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SERVICE AGREEMENTS

Connected Mechanical Service: Digital HVAC Service

The same OEM technician experts with improved insights and solutions for you

Supplement your traditional Trane mechanical service agreements with digital equipment inspections that leverage continuous data collection and our digital analytics to identify unfavorable operating trends and diagnostics that can erode equipment performance in increased operating costs.

  • Arm your OEM Technician with 24/7 inspection insights about equipment operation
  • OEM-based remote support & troubleshooting
  • Improved asset management & equipment performance reporting
  • Increased transparency around your Service Relationship with Trane

Upgrade what your traditional, on-site Service Agreement delivers.

A Connected Mechanical Service Agreement leverages cloud-based equipment analytics to provide a remote HVAC equipment inspection. It also includes equipment performance trends to support the Mechanical Technician in conducting a remote equipment inspection.

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Add virtual touchpoints.

Increase equipment oversight by adding remote inspections between scheduled technician visits—or anytime you think you might need it. Analyzing the data we receive from your equipment can be even better than being there. Trane’s decades of experience shape the proprietary analytics that detect what even the most skilled technicians may not see or hear.
 

Your trusted Trane technician: Now with digital superpowers.

Connecting your HVAC equipment is an easy first step toward a bigger digital transformation. Remote HVAC service puts more tools and insights in your technician’s toolbox. 

Your same OEM Technician stays with your service agreement providing flexible on-site and remote inspections as well as the ability to check in at any time to provide remote support.

 

Engineer 2023 Product of the Year, Gold Award
Value includes lower cost, improved equipment uptime, improved equipment performance, less business disruptions, and better service reports.

What you'll get from a Connected Mechanical Service Agreement

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Lowest Total Cost of Ownership 

Detailed findings, issues & recommendations

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Peace of Mind 

Chiller performance tracking compared to original design

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Trusted Partner 

Regular OEM Technician reviews & priority service level


Critical Applications of Connected Mechanical Service

How do we help data centers?

Suboptimal operating conditions can go undetected and erode equipment, resulting in poor performance and increased operating costs. By deploying Connected Mechanical Service, you can:

  • Reduce labor shortage burden
  • Reduce risk of HVAC related human error
  • Increase visibility into equipment operation
  • Enhance HVAC system reliability and uptime

By utilizing central interface management of your HVAC system, we allow you the ability to focus your staff on the right areas. Your Trane technician can also help alleviate some of burden caused by labor shortages and human error through digital inspections to ensure your system is running properly.

Row of data center servers

Resources & Insights


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    Real-life Connected Service Success Stories

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    The Evolution of Mechanical Services: A Connected Approach for the Future

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Upgrade with Trane Intelligent Services

Upgrade with Trane Intelligent Services

Access enhanced building performance data to inform improvements and proactive decision making.

Explore Additional Options with Trane Digital Services

Explore Additional Options with Trane Digital Services

From a single chiller looking to save energy cost to a large corporation looking to meet ESG goals, we have a solution to meet your needs.

Get Connected Mechanical Service Updates

Take advantage of Trane data and analytics capabilities to remotely monitor your system