Skip to content

ComfortSite Login

Trane ComfortSite is an extranet site designed to save you time. With your secure login, you can:

  • Order Equipment, Parts, Literature and track Order Status
  • View product literature
  • Register for Training programs
  • Complete Warranty requirements online
  • Search for specific Product Information
  • Use interactive Product Support functions
  • View and print invoices through Account Track Online
  • and More
Log In

Trane Connect

This is the login for Trane® Connect™ and other Trane® commercial applications. Trane® Connect™ is our secure, cloud-based customer portal to access your building systems to remotely monitor and manage building systems, and conduct routine maintenance.

Log In
  • Looking for Parts?
  • Safety Data Sheets

Select Your Language

Selecting a language changes the language and content on the Trane site.

  • United States English
  • Canada English French
  • Argentina Spanish
  • Mexico Spanish
  • Brazil Portuguese
  • Aruba English
  • Bahamas English
  • Belize English
  • Bermuda English
  • Bolivia Spanish
  • Bonaire English
  • Chile Spanish
  • Colombia Spanish
  • Costa Rica Spanish
  • Dominican Republic Spanish
  • Ecuador Spanish
  • El Salvador Spanish
  • Grenada English
  • Guadeloupe English
  • Guatemala Spanish
  • Guyana English
  • Haiti English
  • Jamaica English
  • Martinique English
  • Netherland Antilles English
  • Nicaragua Spanish
  • Panama Spanish
  • Paraguay Spanish
  • Peru Spanish
  • Puerto Rico Spanish
  • Saint Lucia English
  • St. Vincent & Grenadines English
  • Suriname English
  • Trinidad & Tobago English
  • Venezuela Spanish
  • Armenia English
  • Austria German
  • Azerbaijan English
  • Belgium French Dutch English
  • Croatia Croatian
  • Czech Republic Czech
  • Denmark English
  • Estonia English
  • Finland English
  • France French
  • Georgia English
  • Germany German
  • Greece Greek
  • Hungary Hungarian
  • Israel English Hebrew
  • Ireland English
  • Italy Italian
  • Kazakhstan English
  • Kyrgyzstan Russian
  • Latvia English
  • Lithuania English
  • Luxembourg French German
  • The Netherlands Dutch
  • Norway English
  • Poland Polish
  • Portugal Portuguese
  • Romania Romanian
  • Serbia English
  • Slovakia Czech
  • Slovenia English
  • Spain Spanish
  • Sweden Swedish
  • Switzerland French German Italian
  • Turkey Turkish
  • Ukraine English
  • United Kingdom English
  • Tajikistan Russian
  • Turkmenistan Russian
  • Uzbekistan Russian
  • United Arab Emirates English
  • Qatar English
  • Kuwait English
  • Egypt English
  • Lebanon English
  • China Simplified Chinese English
  • Korea, Republic of (South Korea) Korean English
  • Vietnam Vietnamese English
  • India English
  • Australia English
  • Japan Japanese
  • Guam English
  • Thailand Thai English
  • Taiwan Traditional Chinese English
  • Hong Kong SAR English
  • Indonesia English
  • Malaysia English
  • Philippines English
  • Singapore English
  • New Zealand English
Trane Commercial
  • Services
    • Services
    • Decarbonization & Electrification
      • Decarbonization & Electrification
      • Decarbonization Solutions
      • Energy Efficiency Solutions
      • Electrification of Heat Solutions
      • Refrigerant Management Solutions
      • Renewable Energy & DERs
    • Energy Services
      • Energy Services
      • Monitoring & Validation
      • Sustainability & Decarbonization
      • Distributed Energy Resources (DERs) for Resilience
      • Conservation & Optimization
      • Financing & Implementation
      • Infrastructure Renewal
    • Operate, Maintain & Repair
      • Operate, Maintain & Repair
      • Connectivity & Cloud Services
      • HVAC System Management
      • HVAC System Repair
    • Upgrade & Modernize
      • Upgrade & Modernize
      • Building Systems
      • HVAC System Retrofits
      • HVAC Equipment Upgrades
      • Infrastructure Renewal
      • Financing & Implementation
    • Rentals
      • Rentals
      • Air Conditioners
      • Air Handlers
      • Cooling Towers
      • Chillers
      • Heating Equipment
      • Generators
      • Emergency Response
      • Planned Maintenance
      • Contingency Planning
    • Indoor Environmental Quality (IEQ) Solutions
      • Indoor Environmental Quality (IEQ) Solutions
      • Indoor Air Quality
      • Thermal Comfort
      • Our 3-Step Process
      • Lighting
      • Acoustics
      • IAQ Services
  • Products & Systems
    • Products & Systems
    • VRF & Ductless Solutions
      • VRF & Ductless Solutions
      • N-Gen CITY MULTI VRF
      • P Series
      • Nv Series
      • HVRF
      • SMART MULTI®
    • Chillers
      • Chillers
      • Air-Cooled Chillers
      • Chiller Heaters
      • Comprehensive Chilled Water Systems
      • Comprehensive Chiller-Heater Systems
      • Modular Chillers
      • Process Chillers
      • Water-Cooled Chillers
    • Packaged Units & Split Systems
      • Packaged Units & Split Systems
      • CoolSense® Integrated Outdoor Air Systems
      • Intelligent VAV Systems
      • Zoned Rooftop Systems
      • Rooftop Units
      • Split Systems
      • Self-Contained Units
      • Water Source Heat Pumps
      • Dedicated Outdoor Air Units
    • Heat Pumps
      • Heat Pumps
      • Heat Pumps
      • Air-to-Water Heat Pumps
      • Electrification of Heat
      • Comprehensive Chiller-Heater Systems
    • Controls & Building Automation Systems
      • Controls & Building Automation Systems
      • Controls for Large Buildings & Campuses
      • Controls for Small Buildings
      • Wireless Systems
      • Lighting Solutions
      • Controls Solutions for Light Commercial Contractors
      • Cybersecurity
    • Air Handling
      • Air Handling
      • CoolSense® Integrated Outdoor Air Systems
      • Sensible-Cooling Terminal Unit
      • Terminals
      • VAV (Variable Air Volume) Units
      • Performance Air Handlers
      • Air Handler Accessories
      • Unit Heaters
      • Air Rotation Units
    • Thermal Energy Storage
      • Thermal Energy Storage
      • Thermal Battery Systems
      • Thermal Energy Storage Solutions
    • Design & Analysis Software
      • Design & Analysis Software
      • TRACE® 3D Plus
      • Trane® Design Assist™
      • myPLV®
      • Trane® Select Assist™ (Formerly known as TOPSS™)
      • myC02e™
      • Calculators & Charts
      • View All Design & Analysis Tools
    • Trane Drives
      • Trane Drives
      • TR200 Variable Frequency Drive
    • Liquid Cooling Systems
      • Liquid Cooling Systems
      • Coolant Distribution Unit (CDU)
  • Training & Support
    • Training & Support
    • Education & Training
      • Education & Training
      • Trane HVAC Education & Training
      • Trane University
      • Trane Education Center
      • Design & Analysis Tools Training
      • Engineers Newsletters & Engineers Newsletters Live!
    • Engineer & Contractor Support
      • Engineer & Contractor Support
      • Engineering Support
      • Contractor Support
      • Trane C.D.S. Software Support
      • BIM-Revit Library
    • Financing Support
      • Financing Support
      • OMNIA Partners
      • Anticipation Discount Program
      • Energy Savings Performance Contracting (ESPC)
      • Cooperative and Group Purchasing
      • Financing
    • Legislation and Incentives Resource Center
      • Legislation and Incentives Resource Center
      • View Legislation and Incentives Resource Center
      • Trane Equipment Rebate Finder
  • Industries
    • Industries
    • Commercial Real Estate
    • Data Centers
    • Food & Beverage
    • Federal Government
    • Fulfillment Centers
    • Grocery & Supermarkets
    • Healthcare
    • Higher Education
    • High Tech
    • Hospitality
    • Indoor Agriculture
    • Industrial
    • K-12
    • Life Sciences
    • Local Government
    • Restaurants
    • Retail Buildings
    • National Accounts
  • About
    • About

    • About Us
    • Contact Us
    • Locate a Sales Office
    • Trane Newsroom
    • Customer Stories
    • Trane Blog
    • Events & Webinars
    • Press Releases
    • Looking for Parts?
    • Safety Data Sheets
      • North America

      • United States English
      • Canada English French
      • Latin America

      • Argentina Spanish
      • Mexico Spanish
      • Brazil Portuguese
      • Aruba English
      • Bahamas English
      • Belize English
      • Bermuda English
      • Bolivia Spanish
      • Bonaire English
      • Chile Spanish
      • Colombia Spanish
      • Costa Rica Spanish
      • Dominican Republic Spanish
      • Ecuador Spanish
      • El Salvador Spanish
      • Grenada English
      • Guadeloupe English
      • Guatemala Spanish
      • Guyana English
      • Haiti English
      • Jamaica English
      • Martinique English
      • Netherland Antilles English
      • Nicaragua Spanish
      • Panama Spanish
      • Paraguay Spanish
      • Peru Spanish
      • Puerto Rico Spanish
      • Saint Lucia English
      • St. Vincent & Grenadines English
      • Suriname English
      • Trinidad & Tobago English
      • Venezuela Spanish
      • Europe

      • Armenia English
      • Austria German
      • Azerbaijan English
      • Belgium French Dutch English
      • Croatia Croatian
      • Czech Republic Czech
      • Denmark English
      • Estonia English
      • Finland English
      • France French
      • Georgia English
      • Germany German
      • Greece Greek
      • Hungary Hungarian
      • Israel English Hebrew
      • Ireland English
      • Italy Italian
      • Kazakhstan English
      • Kyrgyzstan Russian
      • Latvia English
      • Lithuania English
      • Luxembourg French German
      • The Netherlands Dutch
      • Norway English
      • Poland Polish
      • Portugal Portuguese
      • Romania Romanian
      • Serbia English
      • Slovakia Czech
      • Slovenia English
      • Spain Spanish
      • Sweden Swedish
      • Switzerland French German Italian
      • Turkey Turkish
      • Ukraine English
      • United Kingdom English
      • Tajikistan Russian
      • Turkmenistan Russian
      • Uzbekistan Russian
      • Middle East

      • United Arab Emirates English
      • Qatar English
      • Kuwait English
      • Egypt English
      • Lebanon English
      • Asia Pacific

      • China Simplified Chinese English
      • Korea, Republic of (South Korea) Korean English
      • Vietnam Vietnamese English
      • India English
      • Australia English
      • Japan Japanese
      • Guam English
      • Thailand Thai English
      • Taiwan Traditional Chinese English
      • Hong Kong SAR English
      • Indonesia English
      • Malaysia English
      • Philippines English
      • Singapore English
      • New Zealand English
  • Decarbonization & Electrification
  • Energy Services
  • Operate, Maintain & Repair
  • Upgrade & Modernize
  • Rentals
  • Indoor Environmental Quality (IEQ) Solutions
  • Decarbonization Solutions
    Decarbonization Solutions
  • Energy Efficiency Solutions
    Energy Efficiency Solutions
  • Electrification of Heat Solutions
    Electrification of Heat Solutions
  • Refrigerant Management Solutions
    Refrigerant Management Solutions
  • Renewable Energy & DERs
    Renewable Energy & DERs
More Decarbonization & Electrification
  • Monitoring & Validation
    Monitoring & Validation
  • Sustainability & Decarbonization
    Sustainability & Decarbonization
  • Distributed Energy Resources (DERs) for Resilience
    Distributed Energy Resources (DERs) for Resilience
  • Conservation & Optimization
    Conservation & Optimization
  • Financing & Implementation
    Financing & Implementation
  • Infrastructure Renewal
    Infrastructure Renewal
More Energy Services
  • Connectivity & Cloud Services
    Connectivity & Cloud Services
  • HVAC System Management
    HVAC System Management
  • HVAC System Repair
    HVAC System Repair
More Operate, Maintain & Repair
  • Building Systems
    Building Systems
  • HVAC System Retrofits
    HVAC System Retrofits
  • HVAC Equipment Upgrades
    HVAC Equipment Upgrades
  • Infrastructure Renewal
    Infrastructure Renewal
  • Financing & Implementation
    Financing & Implementation
More Upgrade & Modernize
  • Air Conditioners
    Air Conditioners
  • Air Handlers
    Air Handlers
  • Cooling Towers
    Cooling Towers
  • Chillers
    Chillers
  • Heating Equipment
    Heating Equipment
  • Generators
    Generators
  • Emergency Response
    Emergency Response
  • Planned Maintenance
    Planned Maintenance
  • Contingency Planning
    Contingency Planning
More Rentals
  • Indoor Air Quality
    Indoor Air Quality
  • Thermal Comfort
    Thermal Comfort
  • Our 3-Step Process
    Our 3-Step Process
  • Lighting
    Lighting
  • Acoustics
    Acoustics
  • IAQ Services
    IAQ Services
Learn More About IEQ Solutions
  • VRF & Ductless Solutions
  • Chillers
  • Packaged Units & Split Systems
  • Heat Pumps
  • Controls & Building Automation Systems
  • Air Handling
  • Thermal Energy Storage
  • Design & Analysis Software
  • Trane Drives
  • Liquid Cooling Systems
  • N-Gen CITY MULTI VRF
    N-Gen CITY MULTI VRF
  • P Series
    P Series
  • Nv Series
    Nv Series
  • HVRF
    HVRF
  • SMART MULTI®
    SMART MULTI®
More on VRF & Ductless Solutions
  • Air-Cooled Chillers
    Air-Cooled Chillers
  • Chiller Heaters
    Chiller Heaters
  • Comprehensive Chilled Water Systems
    Comprehensive Chilled Water Systems
  • Comprehensive Chiller-Heater Systems
    Comprehensive Chiller-Heater Systems
  • Modular Chillers
    Modular Chillers
  • process chillers
    Process Chillers
  • Water-Cooled Chillers
    Water-Cooled Chillers
More on Chillers
  • CoolSense® Integrated Outdoor Air Systems
    CoolSense® Integrated Outdoor Air Systems
  • Intelligent VAV Systems
    Intelligent VAV Systems
  • Zoned Rooftop Systems
    Zoned Rooftop Systems
  • Rooftop Units
    Rooftop Units
  • Split Systems
    Split Systems
  • Self-Contained Units
    Self-Contained Units
  • Water Source Heat Pumps
    Water Source Heat Pumps
  • Dedicated Outdoor Air Units
    Dedicated Outdoor Air Units
More on Packaged Units & Split Systems
  • Heat Pumps
    Heat Pumps
  • Air-to-Water Heat Pumps
    Air-to-Water Heat Pumps
  • Electrification of Heat
    Electrification of Heat
  • Comprehensive Chiller-Heater Systems
  • Controls for Large Buildings & Campuses
    Controls for Large Buildings & Campuses
  • Controls for Small Buildings
    Controls for Small Buildings
  • Wireless Systems
    Wireless Systems
  • Lighting Solutions
    Lighting Solutions
  • Controls Solutions for Light Commercial Contractors
    Controls Solutions for Light Commercial Contractors
  • Cybersecurity
    Cybersecurity
More on Building Automation & Management Systems
  • CoolSense® Integrated Outdoor Air Systems
    CoolSense® Integrated Outdoor Air Systems
  • Sensible-Cooling Terminal Unit
    Sensible-Cooling Terminal Unit
  • Terminals
    Terminals
  • VAV (Variable Air Volume) Units
    VAV (Variable Air Volume) Units
  • Performance Air Handlers
    Performance Air Handlers
  • Air Handler Accessories
    Air Handler Accessories
  • Unit Heaters
    Unit Heaters
  • Air Rotation Units
    Air Rotation Units
More on Air Handling
  • Thermal Battery Systems
    Thermal Battery Systems
  • Thermal Energy Storage Solutions
    Thermal Energy Storage Solutions
More on Thermal Energy Storage
  • TRACE® 3D Plus
    TRACE® 3D Plus
  • Trane® Design Assist™
    Trane® Design Assist™
  • myPLV®
    myPLV®
  • Trane® Select Assist™ (Formerly known as TOPSS™)
    Trane® Select Assist™ (Formerly known as TOPSS™)
  • myC02e™
    myC02e™
  • Calculators & Charts
    Calculators & Charts
  • View All Design & Analysis Tools
    View All Design & Analysis Tools
More on Design & Analysis Software
  • TR200 Variable Frequency Drive
    TR200 Variable Frequency Drive
View Variable Frequency Drives
  • Coolant Distribution Unit (CDU)
  • Education & Training
  • Engineer & Contractor Support
  • Financing Support
  • Legislation and Incentives Resource Center
  • Trane HVAC Education & Training
    Trane HVAC Education & Training
  • Trane University
    Trane University
  • Trane Education Center
    Trane Education Center
  • Design & Analysis Tools Training
    Design & Analysis Tools Training
  • Engineers Newsletters & Engineers Newsletters Live!
    Engineers Newsletters & Engineers Newsletters Live!
See All Education & Training
  • Engineering Support
    Engineering Support
  • Contractor Support
    Contractor Support
  • Trane C.D.S. Software Support
    Trane C.D.S. Software Support
  • BIM-Revit Library
    BIM-Revit Library
  • OMNIA Partners
    OMNIA Partners
  • Anticipation Discount Program
    Anticipation Discount Program
  • Energy Savings Performance Contracting (ESPC)
    Energy Savings Performance Contracting (ESPC)
  • Cooperative and Group Purchasing
    Cooperative and Group Purchasing
  • financing
    Financing
  • Legislation and Incentives Resource Center
    View Legislation and Incentives Resource Center
  • Trane Equipment Rebate Finder
    Trane Equipment Rebate Finder
Legislation and Incentives Resource Center
View All Customer Stories

Commercial Real Estate Data Centers Food & Beverage Federal Government Fulfillment Centers Grocery & Supermarkets Healthcare Higher Education High Tech
Hospitality Indoor Agriculture Industrial K-12 Life Sciences Local Government Restaurants Retail Buildings National Accounts
Industry Hot Topics at the ASHRAE 2024 Winter Conference

Discover which experts from Trane will be presenting and what topics they will cover at the upcoming ASHRAE Winter Conference and AHR Expo

About Us Contact Us Locate a Sales Office
Trane Newsroom Customer Stories Trane Blog Events & Webinars Press Releases

CONTACT A TRANE EXPERT

Find Your Trane Rep

There's more to indoor comfort than temperature

By: Eric Sturm

September 14, 2021

More than Temp

When people think about indoor comfort, they often think about temperature. But, did you know that there’s more to the indoor environment that affects perceived comfort?

Mean radiant temperature, humidity, air velocity, and personal aspects like clothing and metabolic rate affect each person’s perception of comfort. The parameters of thermal comfort include:

  • Dry-bulb temperature. Temperature read from an ordinary thermometer with a dry bulb exposed to the ambient air. Air temperature is the most common and easiest measure to determine occupant comfort.
  • Mean radiant temperature. A variable which can be calculated based upon the temperature of surrounding walls, floor, and ceiling. The radiant temperature affects the amount of radiant heat transferred between the surfaces and the occupant.
  • Humidity. The amount of water held within the air of the space. Humidity can be expressed in different terms, such as dew point temperature, humidity ratio, and relative humidity. Low humidity can dry the skin, nose, throat, eyes, and skin causing occupant discomfort. Similarly, high humidity can cause excess skin moisture, perspiration, and increased friction between wet skin and clothing.
  • Air velocity. Air movement within the occupied space is necessary to ensure conditioned air and space mix and are recirculated. Often, air velocity in the space is low but sufficient to promote heat exchange between the occupant and space air. With certain types of clothing, occupants will generally accept higher space temperatures when air velocity is increased.
  • Clothing insulation. People dress for different seasons and situations. For example, during winter months, people often wear garments which provide greater insulation compared to summer clothing. As clothing insulation rates increase, the space setpoint temperature can be slightly decreased while maintaining perceived space comfort.  
  • Metabolic rate. Chemical reactions within the body that convert food to energy. A person’s metabolic rate varies over a wide range of activities, conditions, and is unique to individual people. As activities become more strenuous, the metabolic rate increases, which increases the amount of heat being rejected by the body. Like clothing, when a person’s activity is more strenuous, a space’s setpoint temperature can be slightly decreased while maintaining perceived space comfort.

The first four parameters can be controlled with a properly designed HVAC system. The occupants themselves and their activities dictate clothing insulation and metabolic rates. As an industry, we rely upon tools and standards like ASHRAE’s Standard 55 “Thermal Environmental Conditions for Human Occupancy” to design spaces for occupant comfort.

Multiple studies have shown that the more comfortable people are, the more productive they become.1 Some applications, like healthcare, retail stores, grocery stores, and schools may have unique requirements related to one or more of the thermal comfort parameters for the comfort of the people – or food – inside their buildings.

So, when thinking about thermal comfort, it’s important to consider more than temperature. Consider all of the parameters that can be impacted by HVAC and work with a design professional to optimize the system to meet the thermal comfort you desire or require.

Contact a Local Trane Office to Learn More

1 “Indoor Climate and Productivity in Offices”. Vol. 6. REHVA Guidebooks 6. Brussels, Belgium: REHVA 2006. And “Effects of Moderate Heat Stress on Mental Performance”, Studies in Environmental Science, Elsevier, 5 (4), pp. 251–267, 1981.

Jeff Wiseman

About the author
Eric Sturm, Lead Applications Engineer

Eric joined Trane in 2006 after graduating from the University of Wisconsin – Platteville with a Bachelor of Science degree in mechanical engineering. Prior to joining the applications engineering team, he worked in the Customer Direct Services (C.D.S.) department as a marketing engineer and product manager for the TRACE™ 700 load design and energy simulation application. As a C.D.S. marketing engineer he supported and trained customers globally.

In his current role as an applications engineer, Eric’s areas of expertise include acoustics, airside systems, indoor agriculture, and indoor air quality. He is currently involved with ASHRAE as a representative on Members Council and member of the indoor agriculture and sound and vibration technical committees. Eric is the recipient of the ASHRAE Distinguished Service Award and Young Engineers in ASHRAE Award of Individual Excellence.

  

  • Trane Services
  • Products and Systems
  • Education & Training
  • Newsroom
  • About Us
  • Contact Us
  • Indoor Environmental Quality
  • Locate a Sales Office
  • Engineering Support
  • Contractor Support
  • Careers
  • Environmental Compliance
  • Quality
  • Ethical Business Conduct
  • Supplier Terms
  • Facebook
  • LinkedIn
  • YouTube

Privacy Policy  |   Terms of Use

All trademarks referenced are the trademarks of their respective owners.

© 2025 Trane. All Rights Reserved.

Trane Technologies